Terms of Service
Effective date: July 31, 2026
These Terms of Service (“Service Terms”) form a binding agreement between Ezra Garnett LLC, a Florida limited liability company (“Ezra Garnett LLC,” “Company,” “we,” “us,” or “our”), and the person purchasing or using an Offering (“Customer,” “Client,” “you,” or “your”).
These Service Terms apply to purchases and use of the Dating Blueprint, Clarity Sessions, Progress Meetings, coaching packages, digital materials, and any future course, book, merchandise item, membership, community, event, retreat, or other product or service we make subject to them (collectively, “Offerings”). Additional terms shown at checkout or in an order description (“Offering-Specific Terms”) also apply. If terms conflict, the Offering-Specific Terms control for that Offering, followed by the Coaching Client Agreement for coaching matters, these Service Terms, and the Website Terms of Use.
By checking an acceptance box, submitting an order, accessing an Offering, or participating in coaching, you agree to these Service Terms. If you do not agree, do not purchase or use an Offering.
1. Key Definitions
“Clarity Session” means an initial 60-minute coaching meeting conducted through Zoom or another disclosed videoconferencing service.
“Coaching” means educational, informational, and faith-based guidance provided by the Company. It includes Clarity Sessions and Progress Meetings but does not include licensed professional care.
“Dating Blueprint” means the Company’s self-paced online educational course and its associated materials, as updated from time to time.
“Digital Product” means the Dating Blueprint and any other course, recording, download, e-book, worksheet, or electronically delivered product.
“Progress Meeting” means a 60-minute follow-up coaching meeting, whether purchased separately or within a package. A typical initial package may include three Progress Meetings and access to the Dating Blueprint, but the order description controls the actual package contents.
“Site” means ezragarnettllc.com and its related pages and functionality.
2. Eligibility and Account Information
You must be at least 21 years old and legally able to contract. You agree to provide accurate, current purchase, contact, account, and scheduling information and to update it when necessary. You are responsible for maintaining the confidentiality of login credentials and for activity under your account.
One paid enrollment is intended for one primary user. You may not share access, redistribute materials, or permit systematic use by another person. We may investigate unusual access and suspend or terminate accounts engaged in excessive sharing, unauthorized distribution, fraud, or security abuse. Contact us promptly if you suspect unauthorized access.
3. Orders, Prices, and Payment
Prices, included features, package contents, taxes, payment timing, and any payment plan will be disclosed at or before checkout. You authorize us and our payment processor to charge the payment method you provide for the disclosed amount. Payment information is processed by third-party providers such as Stripe; we generally do not receive full card numbers.
Orders are subject to acceptance. We may reject or cancel an order for suspected fraud, pricing or technical error, unavailability, legal or safety concerns, or violation of these Service Terms. If we cancel after payment and do not provide the Offering, we will refund the affected amount.
Except where expressly stated, purchases are one-time purchases and do not create an automatically renewing subscription. If we later offer a subscription, membership, installment plan, physical good, event, or retreat, the checkout page will disclose the applicable recurring charges, cancellation method, fulfillment, shipping, return, or participation terms before purchase.
Prices may change prospectively. A change does not alter a completed purchase unless the order expressly provides for future or recurring charges.
4. Digital Products and License
Upon payment and subject to these Service Terms, we grant you a limited, personal, revocable, nonexclusive, nontransferable license to access and use the purchased Digital Product for your own noncommercial educational purposes.
“Lifetime access” means access for as long as the applicable Digital Product remains offered and supported by Ezra Garnett LLC—not the lifetime of the Customer, owner, or business. We may update, reorganize, replace, migrate, or discontinue a Digital Product. If a platform migration materially affects paid access, we will use reasonable efforts to provide instructions or an alternative access method. Lifetime access does not guarantee perpetual availability, every future version, live support, coaching, or features not included in the original purchase.
You may not copy, record, reproduce, share, publish, sell, license, distribute, publicly display, create derivative products from, or commercially exploit a Digital Product. You may not upload it to file-sharing services, course platforms, social media, or artificial-intelligence systems; use it to train or create a competing system, product, or service; remove proprietary notices; or circumvent access controls. Any permitted downloads remain subject to this license after access ends.
5. Coaching Nature and Scope
Coaching is educational and is intended to support reflection, personal responsibility, and growth. Ezra Garnett LLC is not operated by a licensed counselor or therapist. Coaching is not psychotherapy, psychological treatment, mental-health treatment, marriage or family therapy, healthcare, medical advice, legal advice, or financial advice, and it does not diagnose or treat any condition.
You remain solely responsible for your choices, actions, safety, communications, relationships, finances, health, and results during and after Coaching. You may accept or reject any recommendation. Seek an appropriately licensed professional for issues outside the scope of Coaching.
If you are experiencing a crisis, suicidal thoughts, threats of harm, abuse, domestic violence, addiction, or a medical or mental-health emergency, Coaching is not an emergency service. Contact 911 or the appropriate local emergency service, call or text 988 in the United States where appropriate, or contact a qualified professional or crisis resource.
6. Christian Coaching Disclosure and Ethical Statement
Our Coaching and educational materials are offered from a Christian perspective and may incorporate Scripture, biblical teaching, prayer, and faith-based recommendations intended to align with biblical standards. By purchasing Coaching, you acknowledge that you voluntarily selected this perspective. You remain free to accept or reject any recommendation, and we do not coerce religious belief or participation.
Ezra Garnett LLC seeks to treat each Client with dignity and respect while encouraging honesty, personal responsibility, healthy conduct, and growth. Coaching is intended to guide and educate—not manipulate, control, or guarantee results.
7. No Guarantees; Dating Safety
We do not guarantee dates, matches, attraction, reconciliation, a relationship, engagement, marriage, or any result or timeline. Any statement about identifying a Christian relationship with marriage potential “in as little as 30 days” is an aspirational possibility, not a promise. Results vary and depend on your participation, choices, circumstances, third parties, and factors outside our control.
Testimonials represent individual experiences and do not guarantee or establish typical results.
We are not affiliated with and do not control dating apps, social networks, venues, or people you meet. You are responsible for verifying identities, protecting personal and financial information, selecting safe meeting locations, arranging transportation, recognizing fraud or abuse, and deciding whether and how to interact. We are not responsible for matches or for another person’s conduct.
8. Scheduling, Cancellation, Rescheduling, and Attendance
Appointments are scheduled using the link or scheduler provided by email, currently through Acuity, or by another method we approve in writing. Times are shown in the time zone disclosed by the scheduler. You are responsible for confirming the correct time and having functioning internet, audio, video, and Zoom access.
You may cancel or reschedule without an appointment charge or forfeiture by using the scheduler or emailing officialezragarnett@gmail.com at least 24 hours before the scheduled start time. Notice is effective when received by the scheduler or Company.
A cancellation or rescheduling request received less than 24 hours before the scheduled start time may be charged in full or, for a prepaid package, treated as a used meeting. A Client who does not attend is responsible for the full appointment charge, and a prepaid meeting may be forfeited. We may, in our discretion, offer a replacement appointment at a discounted rate; doing so once does not require us to do so again.
Late arrival does not ordinarily extend the scheduled end time. If technical problems prevent a meaningful meeting, the parties will make reasonable efforts to reconnect. We may reschedule when circumstances reasonably warrant.
If Ezra Garnett LLC cancels a meeting, you may reschedule it without additional charge. If you do not wish to reschedule, we will refund the amount paid and allocable to that canceled meeting.
9. Refunds
9.1 Clarity Session Guarantee
If, after attending a Clarity Session, you genuinely believe it did not provide value, you may request a refund by emailing officialezragarnett@gmail.com within 72 hours after the meeting. We will honor a timely request with no further questions. The guarantee applies only to the Clarity Session charge, not to a Digital Product, Progress Meeting, package, or other purchase, unless the order expressly says otherwise.
9.2 Dating Blueprint and Other Digital Products
To request a refund for the Dating Blueprint, email officialezragarnett@gmail.com within 72 hours after purchase. A refund is available only if you have not substantially accessed or completed the course. In assessing substantial access, we may review available platform records such as modules opened, progress, viewing activity, and downloads. We will apply this standard reasonably and may revoke course access when a refund is issued.
Other Digital Products are nonrefundable after access or delivery unless their Offering-Specific Terms state otherwise or applicable law requires a refund.
9.3 Progress Meetings and Coaching Packages
Progress Meetings and coaching packages are generally nonrefundable, and the Clarity Session guarantee does not apply to them. Any exception is made in Ezra Garnett LLC’s discretion or as required by law. If we terminate Coaching because of Client abuse, we will cancel future meetings and refund amounts paid and allocable to unused meetings, excluding any amount properly charged for late cancellation, no-show, completed work, delivered Digital Products, or other nonrefundable components.
9.4 Package Allocation and Processing
If a package includes multiple components, the order page or receipt may state each component’s allocated value. If it does not, we may use the components’ then-current standalone prices or another reasonable allocation when determining a refund. Approved refunds are sent to the original payment method when practicable. Processing time depends on the payment provider and financial institution.
Nothing in this Section limits a refund or remedy that applicable law does not allow you to waive.
10. Client Conduct and Termination
You agree to communicate honestly and respectfully and not to threaten, harass, discriminate against, sexually harass, or verbally abuse the Company or another participant. We may end a meeting immediately and suspend or terminate future Coaching when we reasonably determine that conduct is abusive, unsafe, unlawful, or seriously disruptive.
We may also suspend or terminate access for nonpayment, fraud, account sharing, intellectual-property misuse, violation of these Service Terms, safety concerns, or legal requirements. Termination does not erase payment obligations already incurred or restrictions that by their nature should survive.
11. Confidentiality and Session Materials
We treat the substance of one-to-one Coaching discussions as confidential and use reasonable care with Coaching information. Confidentiality is not absolute. We may disclose information with your consent; to service providers supporting operations; when required by law, subpoena, court order, or legal process; to obtain legal advice or protect legal rights; to collect amounts owed; or when we reasonably believe disclosure is necessary to address an imminent threat, suspected abuse, fraud, or safety concern.
Coaching is not licensed therapy and no therapist-patient privilege is created. Do not disclose another person’s private information unless you have authority and it is reasonably necessary.
Neither party may record a Coaching meeting without the other party’s prior written consent. Permission to record one meeting does not authorize later recording or public use. Testimonials or identifiable Client stories require separate permission.
12. Communications
You consent to receive transactional communications reasonably necessary for orders, access, scheduling, security, and changes to an ongoing service. If you separately subscribe to marketing communications, you may unsubscribe using the link in the message or by contacting us. Unsubscribing from marketing does not stop necessary transactional messages.
13. Third-Party Services
We use service providers such as Squarespace, Stripe, Acuity Scheduling, and Zoom to operate the Site, process payments, schedule meetings, and host videoconferences. Their separate terms and privacy policies apply to their services. We are not responsible for outages or acts outside our reasonable control, but we will apply the cancellation and force-majeure provisions in these Service Terms.
14. Intellectual Property
All Offering content, methods, frameworks, names, videos, audio, slides, worksheets, prompts, templates, graphics, recordings, and materials are owned by or licensed to Ezra Garnett LLC. Except for the limited personal license in Section 4, no right, title, or interest is transferred.
You may use insights learned through Coaching in your personal life. You may not reproduce or commercialize our protected expression, materials, curriculum, or proprietary frameworks. Unauthorized use may cause irreparable harm, and we may seek injunctive relief in addition to other lawful remedies.
15. Disclaimer of Warranties
To the fullest extent permitted by law, Offerings are provided “as is” and “as available.” We disclaim express and implied warranties, including merchantability, fitness for a particular purpose, title, noninfringement, uninterrupted availability, and any warranty arising from course of dealing. We do not warrant that an Offering will meet every expectation or produce a particular result. Nonwaivable warranties remain unaffected.
16. Limitation of Liability
To the fullest extent permitted by law, Ezra Garnett LLC and its owner, officers, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; lost income, profits, opportunities, data, goodwill, relationships, or emotional expectations; or the conduct of dating platforms or people you encounter.
To the fullest extent permitted by law, the total aggregate liability arising from or relating to an Offering will not exceed the amount you paid Ezra Garnett LLC for the specific Offering giving rise to the claim. The exclusions and cap apply regardless of the legal theory and even if a remedy fails of its essential purpose. They do not apply to liability that cannot lawfully be excluded or limited.
17. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Ezra Garnett LLC and its owner, officers, employees, contractors, and agents from third-party claims, liabilities, damages, judgments, and reasonable costs arising from your unlawful conduct, your violation of these Service Terms, content you submit, or your infringement of another person’s rights. This obligation does not apply to the extent caused by the Company’s own unlawful conduct.
18. Force Majeure
Neither party is liable for delay or failure to perform, other than an accrued payment obligation, caused by events beyond reasonable control, including severe weather or hurricane, natural disaster, fire, epidemic, illness, family emergency, labor disruption, governmental action, civil disorder, war, terrorism, utility or internet failure, cyberattack, or failure of Zoom or another essential provider. The affected party will use reasonable efforts to reduce the impact and resume performance. We may reschedule the affected service; if we cannot provide a paid service within a reasonable time, we will refund the amount paid and allocable to the unprovided portion.
19. Dispute Resolution; Binding Arbitration
Please read this Section carefully. It requires individual arbitration of most disputes and limits how the parties may seek relief.
19.1 Informal Resolution
Before filing arbitration, a party must send a written notice describing the dispute, supporting facts, requested relief, and contact information. Notices to Ezra Garnett LLC must be emailed to officialezragarnett@gmail.com and mailed to the address in Section 25. The parties will attempt in good faith to resolve the dispute for 30 days after receipt. A limitations period is tolled during that 30-day period to the extent permitted by law.
19.2 Arbitration Agreement
Except for matters described below, any dispute, claim, or controversy arising out of or relating to the Site, an Offering, these Service Terms, or the relationship between the parties—including questions about formation, validity, enforceability, or scope—will be resolved by binding individual arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act governs this arbitration provision.
The arbitration may occur by video, telephone, documents-only process, or in Duval County, Florida, as the applicable AAA rules allow. The arbitrator may award any individual remedy a court could award, subject to lawful contractual limits. Fees will be allocated under the AAA Consumer Arbitration Rules, but the arbitrator may reallocate them where law or the rules permit.
19.3 Exceptions
Either party may bring an eligible individual claim in small-claims court. Either party may seek temporary or preliminary injunctive relief from a court to protect intellectual property, confidential information, account security, or personal safety while arbitration is pending. A government agency may investigate or pursue relief within its authority. These exceptions do not permit class or representative claims by either party.
19.4 Class-Action and Jury-Trial Waivers
To the fullest extent permitted by law, disputes must proceed only on an individual basis. Neither party may bring or participate in a class, collective, consolidated, mass, coordinated, or representative action or arbitration. The arbitrator may award relief only to the individual party seeking it and only as necessary to resolve that party’s claim. If a court finally determines that applicable law prohibits enforcement of this paragraph for a particular claim or remedy, that claim or remedy will proceed in court after all arbitrable matters are resolved.
To the fullest extent permitted by law, each party waives a jury trial for any dispute that proceeds in court.
19.5 Court Venue
For any dispute not subject to arbitration or small claims, the parties consent to exclusive jurisdiction and venue in the state courts located in Duval County, Florida, or, if federal jurisdiction exists, the United States District Court serving Duval County.
20. Governing Law
Florida law governs these Service Terms and the parties’ relationship, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs Section 19. Mandatory consumer protections of your home jurisdiction apply to the extent they cannot lawfully be waived.
21. Changes to Offerings and Terms
We may improve, update, or discontinue Offerings and may revise these Service Terms prospectively by posting an updated version. The terms accepted at purchase will govern that completed transaction unless you accept revised terms or a change is necessary for security, legal compliance, or an ongoing feature and is permitted by law. We will provide notice of material changes to an ongoing paid service when reasonably practicable.
22. Electronic Communications and Acceptance
You consent to receive agreements, notices, disclosures, and records electronically. Your click, checkbox, electronic signature, or other electronic assent is intended to have the same effect as a handwritten signature. You may retain these Service Terms by printing or saving them.
23. General Terms
These Service Terms, the applicable Offering-Specific Terms, the Website Terms, Privacy Policy, and—when applicable—the Coaching Client Agreement are the entire agreement regarding the subject matter. If a provision is unenforceable, it will be enforced to the maximum lawful extent and the remainder will remain effective, subject to Section 19.4. A waiver must be in writing and applies only to the stated instance.
You may not assign this agreement without our written consent. We may assign it in connection with a merger, acquisition, reorganization, financing, or sale of the business or relevant assets. No third party is a beneficiary. Sections that by their nature should survive—including payment, licenses, confidentiality, disclaimers, liability, indemnity, and dispute terms—survive termination.
24. Attorney Review Notice
The version supplied to Ezra Garnett LLC is a working draft intended for review by a licensed Florida attorney before publication. This notice may be removed after counsel approves the document.
25. Contact and Legal Notices
Ezra Garnett LLC
6501 Arlington Expressway
B105 #7041
Jacksonville, FL 32211